Helvetica Neue is an attractive, versatile font, but have you ever tried to use it on a Mac running Leopard? How about sending print-ready PDF files using Helvetica Neue to a printer? In order to fix the font conflicts and create PDFs that didn’t drop apostrophes I deleted all my Postscript versions of Helvetica Neue and used Odystar PDF settings to export print-read PDFs from InDesign. This might not be the only solution, but it worked for my situation. Switching to Adobe’s OpenType version might also work too.